The Home Depot — Hardware Store in Cambridge

Reviews of The Home Depot

• Robert

  Added 2016.07.12

  Love home Depot. Great customer service, knowledgeable staff in the different departments that have helped me with many projects. And if you do get a bad product, they have hassle free returns.
• Gavin

  Added 2016.04.29

  Good place, store is generally clean and the staff I spoke to were knowledgeable and friendly. Accidentally grabbed a 1/4 in pop up drain stopper and needed to come back to exchange for a 5/16, customer service got it done quickly, only complaint is she processed the transactions seperately instead of together. Also had to talk to a staff member about replacing shower head, taps and sink faucet and taps. She gave me a quick walk through and was accurate enough to make me think she's done this a few times before. It was an easy job.
• Christopher

  Added 2016.01.24

  Very helpful staff! We recently purchased kitchen appliances from this store and all of the sales associates in that area are superb. Marilyn and Paul were exceptional and very knowledgeable. Marilyn was so nice that she even said that she would adopt us as her kids! We love her. She is the best lady in the world. Also, store manager Rodney is great. He helped us get the best deal and had great customer service. They both made sure that we left the store happy. Marilyn even stayed a little late to finalize the purchase. If you are looking to buy appliances, do yourself a favour and go see these guys at home depot!
• Thomas

  Added 2013.05.14

  The absolute worst service by not one or two employee but 3 employees and a manager. Super incompetent. The lack of care and the lack of knowledge even about how their own systems work with in the store was unreal. Even with no customers around no one cared enough to actually help. Seems like the number one priority of the employees of this location is to give a customer the run around and to find as fast of a way to get rid of a customer who is asking a question which has to do with them actually having to take some time to find the answer to. They have no idea about where anything is in their store and rely on you looking it up yourself on your own phone to tell them where something is or if they even carry the item. Absolutely the worst experience ever. I wouldn’t go back to this location if my life depended on it. Horrible horrible service. HORRIBLE SERVICE. IM SHOCKED.
• Nathaniel

  Added 2013.05.03

  Staff throughout the store were friendly and helpful during my visit. I used their app to find what I needed so didn't require any assistance from the staff.